strategy before the trend

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What goes in a brand positioning statement

A positioning statement is one sentence that says who you are for, what you do for them, and why they should believe you rather than the alternative.

It is an internal document. It is not a tagline and it should never appear on the website. Its job is to be the thing every other decision gets checked against.

The four parts

Almost every workable positioning statement contains these, in some order.

Who it is for. Not a demographic. A demographic is a way of sounding specific while saying nothing. "Women 25 to 40" describes millions of people who have nothing in common. "People rebuilding a damaged skin barrier after over-treating it" describes a state of mind, and a state of mind can be spoken to.

What you do. The functional thing. Resist the urge to make this poetic. If someone cannot picture what happens, it is too abstract.

What it gives them. The thing they actually get, which is usually not the functional thing. Nobody buys a strategy document. They buy the end of arguing about what to do next.

Why it is credible. The reason to believe. A method, a proof, a track record, a mechanism. Something specific enough to check.

The template, and why it usually goes wrong

The classic form runs: for [audience], [brand] is the [category] that [benefit], because [reason to believe].

The template is fine. What goes wrong is that people fill it in with the most agreeable words available and end up with something no competitor would contest. A positioning statement that nobody would argue with is not positioning anything.

Fill it in with the version that costs you something. If your positioning does not rule out a type of customer, a type of product, or a way of speaking, you have not made a choice.

The test

Take your statement. Swap in your nearest competitor's name.

If it still reads as true, throw it away and start again. That is the whole test and it fails most statements on the first try.

A second one, harder: show it to someone in your company and ask what it means you should stop doing. If they cannot answer, the statement is decoration.

Where the evidence goes

A positioning statement is a conclusion. The evidence lives underneath it, and you should be able to produce it on demand.

For the audience, real language from real people describing that state. For the benefit, evidence that this is what they actually want rather than what you would like them to want. For the reason to believe, the proof itself.

Without that layer, the statement is just the most confident-sounding option from a workshop.

How long it should take

The writing takes an afternoon. Earning the right to write it takes longer, because you cannot position against a category you have not read properly.

This is the part that gets compressed when there is no time, and it is why so many positioning statements sound like they were written in a room rather than in a market.

MeldSignal reads the category first, then returns the position with its evidence attached. See the sample report.